Our history and inspiration are shaped by the beauty of the regional nature of the Black Forest and Lake Constance as well as by craftsmanship with the highest standards of value and quality.

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Shipping policy

Payment & shipping

Terms of payment

You have the following payment options:

  • Prepayment by bank transfer
  • Payment on account with a 30 -day payment term (Klarna or PayPal)
  • Payment by credit card
  • Payment by PayPal
  • Payment via Maestro bank card
  • Payment by ideal

When paying by credit card or PayPal, your credit card account is burdened with the conclusion of the contract.

If you as a consumer have chosen the payment in advance (bank transfer), undertake to pay the purchase price immediately after the conclusion of the contract. The ordered goods are not necessarily reserved until the receipt of payment.

Bank details

Timber & John GmbH
Kieselstr. 6
D-51371 Leverkusen

IBAN: DE67 6905 1410 0007 0834 39
BIC: Solades1ren
Use purpose: name of the customer + order number

Shipping conditions

The goods are delivered worldwide. Shipping takes place exclusively via DHL package and DHL Express within Europe.

Shipping costs (including VAT)

  • Germany: € 4.90 shipping costs, free shipping from € 99 order value
  • Europe (EU): from € 5.90, free of charge from € 99 order value
  • Europe (not EU): from € 8.90
  • Express International option: from € 14.90
  • Worldwide: from € 15.90

Delivery periods & delivery times

If no other period is specified in the respective offer, the order is sent within 6 to 48 hours as an insured DHL package. You can here see.

Note that DHL does not deliver on Sundays and public holidays.

If you have ordered items with different delivery times, we send the goods in a common shipment if we have not made any different agreements with you. In this case, the delivery time is determined according to the article with the longest delivery time you ordered.